Visitor. •. 2 Messages. After I uninstalled, restarted, reinstalled it still wouldn't work. I unplugged my roku and after replugging it in I reset my wireless connection. After that, when I reinstalled the Xfinity app I finally got the "authorize" screen and it worked. It shouldn't be this hard, but have noticed that this happens if I don't ...1 Message. I am having same issues with the audio being out of synch and I too agree it's Xfinity's issue! My Roku worked just fine until XFinity stopped using their beta version and upgraded their app to current/final version. I've spent hours on the phone speaking to customer service reps who don't even acknowledge they know of this ...Make sure to update the Roku Android app or the Roku iOS app, depending on which device you own. If Netflix still doesn't work, try completely deleting the Roku app from your Android or iOS and then reinstall it from scratch. Make sure your Netflix account is still active. If you can log into your Netflix account on other devices, double-check ...443 Messages. @user_6dcd22 There was a known issue that has been resolved, please let us know if you still need assistance. I no longer work for Comcast. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".It's a very inexpensive Roku, does not have a model number on it. Has external power supply and a HDMI cable. I bought it at walmart. The internet is working fine on my ipad and laptop using this pubic xfinity wifi - the ipad and lap top both ask me for my user name and password, the roku never does - this seems like it might be the problem?No, it just states that the Roku can only connect over Wifi. My Roku is connected through an ethernet cable as Wifi cannot reach an area in my building. All other Roku aspects function normally. It's only Xfinity that has an issue. Worked fine up until about 2 weeks ago.If you're not sure which model you're using, click here. Apple TV (4th generation or later): To get started, we would suggest force closing the app and relaunching it. To do so: Double tap on the TV button on your Apple TV remote. Navigate to the FOX App and swipe up to close the app. Re-select the app to open it and see if the issue is ...If nothing works, contact customer service. Reasons for Xfinity Stream Not Working on Roku. The reason for Xfinity not being able to stream correctly on Roku could be a problem with your internet connection, cables, or even not selecting the correct settings on the TV.Hi there @user_x6s15l ! Thank you so much for taking the time to reach out to Xfinity Support here on our Community Forum. We are so glad to hear from you and more than happy to assist in addressing your concerns with your Roku device. No worries! You have reached out to the right team to get things squared away.Arm or disarm your system. Set rules. Receive real-time notifications. And access connected smart home devices. Download the Xfinity App and easily access, control, and enhance your Xfinity services. Plus manage your account, stream, and more. From anywhere.Apr 18, 2024 · Hello - Xfinity was doing work on the lines on my street and ever since I get TVAPP-00332 Error message when I try to watch my recorded shows in the app on my Roku TV ...Hi, I've used my Roku Express with Xfinity Internet Essentials for a year and a half without problems. It will no longer hold a connection. I have tried re-starting Roku and my router many times over the past week. When Roku does connect it is on Channel 1, however when I select Youtube, CNN Go, ...Open "Google Play Store," pick the "Menu icon," then click "My apps & games" if you're an Android user. Look for any updated materials. Restart the app behind downloading and installing it. Open the "App Store" on an iOS device, select "Purchased Apps" beneath the profile, and select the "Xfinity Stream app".Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line.Log out and log back into the Xfinity Stream beta channel if you cannot watch content. Check your network connection to ensure you have a strong internet access. Check that your Roku device has access to the network. Hardwire the Roku device by using an Ethernet cable. Reset your Roku account’s password and username.In the meantime, here are two ways you can update the firmware manually and ensure that automatic updates are turned on: OPTION #1: Using your Samsung TV remote, navigate to Menu > Settings > Support > Software Update > Update Now. This should download and install any new updates.Remember, the Xfinity service is parent to other apps, and if it’s having issues, you may also encounter problems like the Adult Swim app not working. If you’ve been having trouble with your Xfinity account, we hope the above guide has helped you discover and resolve the root of the problem.Using the Xfinity Stream app. When you open the Xfinity Stream app, you'll see Featured and Trending TV shows on now. Swipe on your Apple TV remote or the remote app on your iPhone to scroll through. Press the center to choose an option. You can also swipe left until the navigation bar opens on the left. From here, you can go to:We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant.You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support.I am a bot, and this action was performed automatically.Oct 25, 2020 · Unplug your Roku (Power) Unplug your Router (power cord) wait 10-15 seconds. Power the Router back up, make sure the connection is on all the way (solid lights) then Plug the Roku, back up. make sure you have internet and the App should work.Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. If you have not already, please review both the Posting Guidelines and Rules here on the sub.However, I have 2 other Roku sticks that are working properly and an Android Fire stick that is working properly too. I just keep getting Error: TVAPP00101 on my Roku TV. I have uninstalled the app, unplugged the tv and reinstalled the app multiple times.Turn on your TV. Press and hold Setup until the light at the top of the remote changes from red to green. Enter 9-9-1. The light should flash green twice. Keep pressing CH ^ until the TV turns off. Once the TV turns off, press Setup to lock in the code. Press the TV power button on the remote.Make sure to update the Roku Android app or the Roku iOS app, depending on which device you own. If Netflix still doesn't work, try completely deleting the Roku app from your Android or iOS and then reinstall it from scratch. Make sure your Netflix account is still active. If you can log into your Netflix account on other devices, double-check ...Jun 28, 2020 · (4) Reinstall the Xfinity App on your Roku. You'll need to re-input your credentials and go through the verification process via the web. (5) Your Xfinity Streaming app should now work perfectly.Hi, @redpopsicle Since this is a open forum, all i can say is this to protect your account and the privacy of your account. The Comcast UID/Email attached to your name on this forum comes back as not valid and or active anymore. You will need to create a new UID/Email or click forgot UID to see if one will come up connected to your address/Comcast account. The reason for you not being able to ...Open the Google Play app from your Android mobile device. Enter " XFINITY Stream " in the search bar (press the magnifying glass to perform the search). Scroll through the search results to find the Xfinity Stream app. Tap the XFINITY Stream icon to open the app page. Tap Install from the Xfinity Stream app page to download and install the app ...Thank you for taking the time to reach out about this issue that you're having with your Smart TV and the Xfinity Stream app, @pamkelly0080. This is certainly not the experience that we want you to have when trying to enjoy your shows with such a nice television. I also apprecaite that you attempted so many troubleshooting steps on your own!Feb 26, 2024 · My xfinity streaming app on Roku is not working . Question • Updated.Nov 2, 2023 · Re: Xfinity Stream crashing on startup with 11/1/23 update. Many posts on xfinity community seems like a roku issue as fire sticks work (as posted by others). Not sure if roku or xfinity issue but has been happening now for 2 days not sure who is working in this if anyone. 11-02-2023 04:34 AM.General troubleshooting steps for all Xfinity services. Ensure the device connections are "finger tight," including the coax cable from the wall to the back of the device. Verify all power cords are connected and plugged into a working outlet or power strip. If your devices are all correctly connected, please make sure you activate your ...Learn how to resolve the error code APPS-04154.Nov 24, 2021 · As you are typing a drop-down list appears. • Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. • Press Enter or tap the > icon to send it any of those platforms will be able to assist.In recent years, streaming has become the go-to method for consuming media content, and one of the leading players in this space is Roku. If you’re new to streaming or want to lear...3 years ago. My older Samsung TV can scroll through the tv input list, but can't select "ok" and the input list stayed on the screen. What I found worked was waiting until the tv actually switched the input, then hit the volume up or down. That gets you out of the input menu. You're welcome :)When I try to connect to Xfinity it says sorry try again later. Here is the initial step for troubleshooting that may be effective. Kindly disconnect the power cable of your Roku device and Wi-Fi router for a minute and then reconnect it to restart the device. This should prompt your TV to display the Roku logo.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Support. troubleshoot. An app will not work on my Samsung TV or projector. If you are having an issue or problem with any app on your Samsung TV, smart monitor, or project this guide will help you get it working again. Cold boot, software updates, uninstalling and reinstalling, and resetting smart hub will help solve the problem.3.Check for updates. To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad. 4.Delete the app, then redownload it. Delete the app .I have top-tier internet through Xfinity, as well as an Xfinity cable subscription. My Roku is connected to my home wifi with no connectivity issues, all other apps work fine. I use the Stream app on my phone without issue. I have tried resetting my modem, router, Roku, as well as uninstalling and re-installing the app many times.We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.Sep 29, 2020 · Xfinity Stream Beta app not working, error 500. Jump to solution. Xfinity Stream Beta app on Roku Streaming Stick+ isn't working the past 2 days. Xfinity support tested all connection and setting on there end, seems all okay.streaming not working. Again today 11/16- streaming on TV with roku stick does not work. Xfinity app goes thru and then a big black box comes up in the middle stating error, try again later yet you can hear the channel you chose but the black square box is in the way.... 2nd time this month!!!To send a direct message: Click "Sign In" if necessary. • Click the "Direct messaging" icon near the top right of the page. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.(4) Reinstall the Xfinity App on your effective device/devices. It should ask you to re-input your credentials and go through the verification process via the web. Please let us know once you have completed the following steps, and if you get different results when launching the Stream App.Remove/reinstall procedure: Highlight channel on home screen. Press * key on the Roku remote and choose Remove channel option. This will remove the channel from ALL Rokus linked to this Roku account. IMPORTANT- IF YOU SKIP THIS STEP YOU MAY NOT GET A CLEAN RE-INSTALL: Restart the Roku to clear its memory.Having this setting enabled can help resolve the audio issue you are facing with your Xfinity Stream app. To check the SAP setting on your device, try: Look for an SAP button on your device's remote if it is available. If you cannot find this button, try looking for a language button on your remote. You can also open Settings and go to Audio ...Aug 21, 2022 · Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.Xfinity Stream App Not Working: How to Fix Xfinity Stream App Not WorkingIn this video, I'll show you How to Fix Xfinity Stream App Not Working. This is the ...Xfinity app on Roku. U. user_shnq4tYes, tried them ALL! Have spent hours with Xfinity support. Have uninstalled app over 70 times, rebooted router over 25 times, checked connections over 25 times, tried on 4 different Roku devices, tried streaming directly through Xfinity Stream app on 4 different TV’s…all the same horrible result!Windows 11 mail app not working with comcast. Windows 11 mail and calendar wasn't working with Comcast e-mail. I followed comcast e-mail installation instruction for Windows 10. Everything went through fine but couldn't send and receive comcast e-mail. Checked connect.xfinity.com -> Setting -> Security, "Allow access to my Xfinity Connect e ...Xfinity Stream App vs X1 box (on Roku TV) I have a pretty new Roku TV, switched to xfinity about 2 months ago, using the steam app on the TV. I've had literally endless issues from day 1 with live TV, connection to the app, watching recorded programs. I've been on chat/phone with them at least 20 times.If nothing works, contact customer service. Reasons for Xfinity Stream Not Working on Roku. The reason for Xfinity not being able to stream correctly on Roku could be a problem with your internet connection, cables, or even not selecting the correct settings on the TV.First, make sure your TV is connected to your network. Just go to Menu or > Network > Test Connection. If it says you're connected, you can leave the menu. If the network test shows that network isn't connected, or the connected speed is 0 or unavailable, don't panic! We have some handy network troubleshooting steps right here.For those of us with a Fire TV model that itself does not support Fire OS 6+, we just lost the use of our xfinity stream app. The replies suggest that it's the latest xfinity stream app that's not supported for Fire OS 5.x. This answers the question of why those of us experiencing the issue are experiencing it.boslady_315270. @XfinityMacey my Roku tv's (4) will not stream xfinity, as of last Tuesday. We receive channels 45 The Weather Channel,53 TNT,204 TNT,245 The Weather Channel HD,1102 The Weather Channel HD,and1404 TNT. I have tried updating, unistall and reinstall daily, I rebooted my modem.Hello @user_2jos54, thank you for taking the time to reach out on social media.I understand your concern with the Xfinity Steam app, and I'd like the opportunity to check into that for you.The very same day, I had the same issue with the Roku version of the app, and the solution was the same. I have not had the same luck with the Mobil app today though. I have deleted and re-installed the app no less than 3 times and it is still not workingFirst, make sure your TV is connected to your network. Just go to Menu or > Network > Test Connection. If it says you're connected, you can leave the menu. If the network test shows that network isn't connected, or the connected speed is 0 or unavailable, don't panic! We have some handy network troubleshooting steps right here.Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message.. Remember, the Xfinity service is parent to oGo to the "MY TNT" icon in the upper right To cancel an Apple TV+ subscription you activated from Roku, highlight the Apple TV app > select the Star button on your Roku remote > Manage subscription > Cancel subscription. You can also manage your subscription from tv.apple.com > Settings > Subscriptions > Cancel Subscription. Support. troubleshoot. An app will not work on my Samsung TV or I have noticed the inability to play anything from the Xfinity app whether thru the Roku or the TV directly when not using an Xfinity internet modem. My experience is there's no fix unless you have an Xfinity modem.Official Reply. I went to watch tv today on my Xfinity stream app on my Amazon fire stick. Got the loading dots. Checked Wi-Fi - good. Reinstalled the app (now I can't login give a "check your connection" window.) restart fire stick. Checked other apps - they work. Dec 13, 2023 · It says to uninstall the ...
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