There is some good news for Galaxy S21 owners on Verizon's network as an important update is now rolling out for their devices. There were several user reports that confirmed that after the September 2022 update, their devices weren't receiving text messages. This issue was quite widespread and was even reported by Galaxy S21 …Fix 6: Try Updating your System Software. Using old software on your device while updates are available might cause the device to malfunction. This might be why Verizon is not receiving texts and facing unknown issues. So, look out if your system software has pending updates and update it to the latest version.I unsubscribed from Messages Plus on Verizon. My Verizon line is still completely active. I can make and receive calls on it as well as texts. Most texts and calls actually go to my Verizon line. Only texts and calls that go to my ATT line are those from ATT customers. Please set me up with Advanced Technical Support to help finish this port.03-06-2024 03:15 PM. I've been having a ongoing issue this past week after changing my phone number where I'm not receiving text messages from certain contacts. my sent text messages have been delivering just fine, but for whatever reason incoming texts from certain people just aren't going through. I've tried every troubleshooting option ...I couldn't find a way to uninstall the Verizon Message+ app, it didn't give me that option. Yes, I can access "all" message files (and even read them to some degree with notepad) when I open the Verizon messages folder on my desktop, including the message conversation that's missing from the apps restore list. Tom04-05-2019 06:18 PM. Trying to review the text message history on our bill and it is confusing me. Some messages show whether it was incoming or outgoing and show the phone number. Some messages do not show a phone number. My husband and I are on the same account and there is no log of texts between the two of us.Jan 29, 2024 · An Accepted Solution is available for this post. Data and text logs not showing on app or web site. SassySouthern67. Enthusiast - Level 3. 12-08-202311:33 PM. When I log into my account online and through the app I am not able to see the data or text message log. I’ve contacted Verizon by phone, chat and going to a store and no one can give ...04-05-2019 06:18 PM. Trying to review the text message history on our bill and it is confusing me. Some messages show whether it was incoming or outgoing and show the phone number. Some messages do not show a phone number. My husband and I are on the same account and there is no log of texts between the two of us.Newbie. 07-17-2014 06:41 AM. We have 4 Verizon phones on our account, three droids and I believe the other is a casio. Every number has text messages missing from the online text log. The total number of texts are not reflected in the actual log. Last evening, 25+ messages disappeared from one number alone. Our billing cycle began on the 14th.Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. We are here to help. Search for answers on our support pages and within our knowledge base. Need to talk to a representative? Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. Verizon Fios: 1.800.VERIZON, and Verizon Prepaid: 1.888.294.6804Yes, Verizon account holders may have the option to recover deleted text messages. The availability and process for recovering deleted messages vary depending on the device, operating system, and other factors. It is recommended to contact Verizon customer support for assistance in retrieving deleted text messages.Once again Verizon fails to look after their customers: a) Verizon is the only major carrier that doesn't allow us to forward all texts automatically to our emails (which would allow us to access texts via emails on a PC). I am not interested in manually forwarding individual messages. b) "Messages by Google" only works if you have an Android.No Message Log available. 12-27-2021 07:47 AM. Checking phn line Usage after logging into my V account online. I want to look at Message Logs for both numbers on my account and even though the number of messages is given "No message log available for this line". These logs have always been accessible and now Verizon cannot supply this info.All of sudden my text messages from my fiance and I between 3/14/15 and 5/8/15 are gone. We have extremely important info in those messages more precisely the first week of May while he was out of town he sent me several pieces of info regarding our trip and we need a password that's in those messag...Missing text message photos. OLP. Enthusiast - Level 1. 05-17-2017 09:19 PM. I have a Motorola Moto Z phone with Verizon Messaging+. Recently I have noticed that photos disappear from my incoming text message after i initially view them in the message. Today I received a text with pictures. the text had a download button which I downloaded from ...In today’s fast-paced digital world, communication has become easier and more convenient than ever before. With just a few taps on your smartphone, you can reach out to multiple pe...May 9, 2024 ... Here's how to configure settings for the Verizon Messages (Message+) app on your Android smartphone.There are apps that can Retrieve and save them) one is Called SmS Backup & Restore.. And it kind of depends on how long you had your phone if for a While and you haven't deleted any of your Text it should retrieve Quite a Few...No, it is not possible for anyone to delete text and phone call activity from a Verizon bill. The bill is generated based on the usage data stored on Verizon’s servers, and this data cannot be altered or deleted by anyone other than authorized personnel at Verizon. Every piece of information that is present on your Verizon bill cannot be ...Aug 30, 2023 · There were some text messages and photos taken via the photo button of Messenger on my Verizon Android phone in July and May that are now crucial to an upcoming court case. Going to review and forward them today I am discovering I all texts prior to July 31 are gone from my phone.I have upgraded my device a couple of times since I saved those messages. I saved them using Message+ - there is an option to save messages. I thought they went to the cloud, but I cannot find where they saved. Currently I have the Galaxy s7 for my device. I think I had the s5 when I saved those messages originally.The online bill detail should show all calls made from all devices - if you are referring to a bill not yet generated, sometimes those details take a few days to show up, especially if the calls were made in extended service or roaming areas. Those calls among the phones on your account will show up sooner online than those made outside your ...photos disappearing from text messages on replacement phone. 06-06-2017 06:16 PM. I have a Droid Turbo 2 - replacement because video went on the fritz on the old one. Have had this one less than a month. Noticed that pictures received with SMS and MMS messages recently are disappearing. Pictures that I send OUT remain in the messages.Select "Account" at the top of the screen-"My Plan"-"Blocks." After selecting the appropriate line, select "block services"- then toggle on "block picture and video messaging." After saving, wait a minute or two then toggle it back to off. After everything saves, a phone restart may or may not be necessary. I know this has been posted severe ...This is unacceptable. Texting on a desktop or laptop computer is often the most convenient and sometimes the only way to exchange text messages. Some years ago, Verizon discontinued the Windows app that allowed that, forcing Windows users to use the Verizon website for desktop or laptop texting.Jul 21, 2023 ... Your information was not found in our system, but it should appear after the next system update. You can try again in a few hours, but please ...vzw_customer_support. Customer Service Rep. 03-17-2021 06:01 PM. Hello, mario793, we hope you are doing well. We understand your concern regarding the messaging records and want to provide more information, allow us to ask you a few questions to be on the same page.jav6. Champion - Level 3. In response to vzw_customer_support. 11-12-2017 03:50 PM. On my Droid Turbo 2, I have added .GIF's to my Message+ text messages by tapping the PLUS sign in the text box and selectig a .gif. I'm not sure what you are referring to when you say 'we do not have a option to attach GIFs in a message'.If he has an iPhone and is using iMessage, it is using data and won't show up in the text logs. The same is true if he is using any of the texting apps to send and receive texts. Only those texts that go through the stock texting will be logged.In this digital age, text messages have become an integral part of our communication. Whether it’s a personal conversation or important business information, losing a text message ...It indicates that Illinois may be where the bill was sent from and they use CST. Not a problem in my case as I am also on CST. Correspondence Address: Verizon Wireless Operations Support 777 Big Timber Road Elgin, IL 60123. 0 Likes. Reply.I only want to carry one of them and would prefer it to be the Commando. I am trying to use VZ Messages to get my work texts on the Commando. No matter how many times I clear the setting, uninstall, reinstall the app, etc whenever I start the app on my android phone, it just says "Starting Service" and then displays the texts from that account.Here are some reasons why you can't send or receive text messages over the Verizon network or Wi-Fi. Connectivity — Sending and receiving text messages rely on your phone's communication with a network. Text messages can't be sent and can't be received if: Software or memory issues — Your messaging app might run into software, memory or ...I have tried: I am on a Verizon support chat now, but the rep has been AFK for almost 30 min now talking with the Support Team. I suspect that we will have to wait for a system update from Google to get this fixed. Correct answer: starting today, unable to send or receive texts in group messages on Pixel 6.1. Restart Your Device. To fix Verizon not receiving text messages you could try to restart your device which is a one of the best and quick ways to fix. To do so, hold down the power button and restart your device, but give your phone a little time to completely reboot before you have someone send you a text to see if it works.Messaging. Messaging, or texting, is a quick and easy way to stay in contact, even if you aren't able to talk on the phone. Instantly send pictures, videos, links and more right from your mobile device, and group chat with multiple friends and family members.If the texts are sent through VzW's system, they should be in the text logs. Texts sent via other methods, such as iMessages or third-party apps, won't show up on the text logs since they are counted as 'data' and not 'texts'.vzw_customer_support. Customer Service Rep. 01-26-2023 10:45 AM. First and foremost, we're sorry to hear that your device is broken. We understand how important your device and its service are to you. Verizon takes protecting our customer's personal and account information very seriously.A) They call and text logs are still there. B) There are a ton of messaging apps on Android that won't show up in texting because they are not using SMS. Same thing happened to me yesterday. I check to see what numbers call or text my kids. All I see now is data usage and international calls which we dont use.I am not getting some texts on message but they are there when i switch to message +. The next time i check for texts i'm back on message and missing tests again. Also, when message is the default the icon shows that i have unread tests but they don't show up.Verizon users can check their text messages on the Verizon Wireless website. This site is distinct from the residential or business sections of Verizon webpages. Users logging in f...rlmmhc00n2 We understand your concern with the transition. The entire Message+ platform will be retired mid-2024 in light of the growing popularity of device based texting options. For now you can continue to use Message+ on your device. However, we encourage you and your family to start using the t...You can't - other than never setting up the online account access to begin with. If you are part of a family share plan, and not the account owner, the account owner will have access to that info for all lines on the account. 0 Likes. Reply.Tap the. Message icon. (located in the lower-left). Tap a message. For additional info on Verizon Messages (Message+), check out these FAQs. Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Here's how to view messages with the Verizon Messages (Message+) app on your iPhone.Legend. In response to JoeV13. 04-10-2014 07:37 AM. Deleting messages from your phone SHOULD NOT alter the log in your MyVerizon for the date/time/number of a text. The information in your log is ONLY data since your last billing cycle ended, though. You say the messages in question were from March 25-27.Please keep in mind; the text message content is stored on our server for 3-5 days before being deleted. Once it is deleted, it cannot be retrieved. If this information is needed for litigation purposes, please have your attorney contact us directly at 1-800-922-0204.The core of the issue seems to be that devices are arbitrarily marked as lacking support for Integrated Messaging, even if they worked perfectly fine with it before. Shortly after you start using Integrated Messaging (e.g. in the Verizon Messages web app), the system will check if the device on your account supports Integrated Messaging.12-24-2019 03:41 PM. These missing messages are not shown on the web page but when they are received by the phone, the count of messages awaiting on the Message icon in Chrome shows the number of new messages seen. Messages are from Verizon 900080004000, my pharmacy about picking up meds, from Pizza delivery that they are on the way.An accurate bill is always important, STEHUN73. We're here to help clear up any confusion on your bill. Can you elaborate more on what is missing? Is this related to text messages or data usage? JosephE_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the 'Correct Answer' button under my response.In response to vzw_customer_support. 06-17-2023 04:28 PM. 30106 is zip code. Not reciveing any texts from anyone. Not in airplane mode. Reset network. No blocked number. Nada. Using the default messaging app on my phone.This will erase everything and restore your S23 Ultra to its original factory settings. Go to Settings > General management > Reset > Factory data reset. Enter your passcode if prompted and confirm the reset. Get in touch with your carrier's technical support if texts remain missing after a factory reset, as it may require network ...this is not the case for mine. even after 24-48hrs no information is shown even though i know texts were sent and recieved. there is hours at a time Skip to main content Accessibility Resource Center Skip to main contentOn Android phones, open the app and press on the Menu icon (3 dots). Then, press on Call History. On an iPhone, open the Phone app and open Recents. Verizon's website or app can also be used for checking history. For this sign in to the account and press on the Account option. "Call details.".Mar 24, 2009 · log into My Verizon , click on the "Data" and it's going to show you your usage . Right under the Data wheel or scale it shows one spot for calling , and another for messaging . Click on the messages and you'll see another spot to click - that will show you your message logs for the current cycle . 0 Likes. Reply.Customer Service Rep. 01-06-2024 06:18 AM. We want to make sure you find the information you're looking for. If a number is blocked from your phone or through your text messaging app, it would depend on how the specific phone or app handles those text messages. If they were blocked using your My Verizon account, those text messages are not ...I only want to carry one of them and would prefer it to be the Commando. I am trying to use VZ Messages to get my work texts on the Commando. No matter how many times I clear the setting, uninstall, reinstall the app, etc whenever I start the app on my android phone, it just says "Starting Service" and then displays the texts from that account.Master - Level 3. 11-01-2017 01:52 PM. You are not alone, Samsung has reported that they're investigating those messaging issues, as it's affecting multiple model types. Hopefully they'll be able to solve that bug with a app/software update soon. Some Samsung Galaxy S8, S8 Plus owners are randomly missing text messages.I am using it to receive verification texts while at work to sign up for some products/services. I have been unable to receive any verification texts. I also sent myself a text from globfone as an additional test. I did not receive it either. The only text I have received is one that I sent to my own number through the verizon messages online.Jul 21, 2023 ... Your information was not found in our system, but it should appear after the next system update. You can try again in a few hours, but please ...What if you initiate pairing on your desktop in the Google Messages app and save a screenshot of the QR code needed to pair your phone? Then email that saved screenshot to yourself where you can open it on your phone outside of the office and scan the QR code?Tap the. Messages icon. . Turn the bezel to scroll through messages, then select the thread you wish to view. Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Here's how to view text messages from your Galaxy Watch.Please try settings>Application manager>All (tab)> select the messaging application>clear cache>clear data> Retest. We will be here for the results. BobbyN_VZW. Follow us on Twitter @VZWSupport. If my response answered your question please click the Correct Answer button under my response.Aug 28, 2015 · If a phone was sold and you no longer have it, then I would think that the new owner would have it set up for their carrier account already. I'm thinking you just want the old messages from that phone to sync to your current phone, not forward new messages to your current phone, since the old phone won't have your number attached to it any longer.iPhone is on AT&T's network currently. Even with the iPhone the text content does not appear on the bill. AT&T has the same policy as Verizon (as I stated above). I know messages are stored on carriers servers for a certain amount of time once the message has been deleted. Then after that their no longer available.If so, if texting another iPhone, the message is sent through iMessage and not text message and goes through Apple not Verizon. You can turn iMessages off in settings if you want. View solution in original postFirst, stop using your phone in case of data overwritten. Then find a phone data recovery tool to help you get disappeared text messages back. 0 Likes. Reply. Elements. Specialist - Level 1. 04-16-2017 09:37 AM. If you're using Verizon's Message+ app, you can try opening the menu (the three lines on the top-left in the app) and selecting ...How to restore SMS messagones on a new Android phone. Tap the Gear icon. Tap Tools. Tap Content Restore. Select Messages, then RESTORE. Select Wi-Fi Only (no charge) OR Wi-Fi and Mobile (charges may apply). Select timespan. Cloud needs to be your SMS app (just for now). Tap Restore. Select Cloud. Tap Set as default. (You can change it later ...07-31-200904:06 AM. Log in to your account with MyVerizon - if you are not the primary account holder you will only have access to your phone number. The primary account holder can view ALL the numbers on the account. Once logged in, there will be links for Usage details for Voice, Text, and Data. Click on those and you will find the information.Master - Level 1. 07-02-2010 06:01 AM. Verizon keeps text messages on file for 10 days or 240 hours. Once this period has occured the messages are deleted from our system and are no longer available. (Taken from Zrock02 here)It often happens that the both list of threads and messages inside the threads are randomly shuffled, sometimes they come back to order. The iPhone is running the newest iOS (15.2). Tried to hard reset - no change. iCloud sync for messages is turned off. Messages are set to be kept “forever”.They do not break up into 2 smaller texts. like most messaging does. Also, sometimes it takes a while before the. failed notification comes up. You can imagine how frustrating this is, we. are a staffing company and send 100s of texts out a week - our. communication with our staff is through texts.iMessage logs will NEVER show on your account only sms and mms logs will. If you are seeing message logs between you and other iPhones then that would mean those went …For additional info on Verizon Messages (Message+), check out these FAQs. Open the. Message+ app. . Tap the desired conversation then view the message (s). Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Here's how to view messages from via the Verizon Messages (Message+) app on your ...1 Solution. 11-18-2023 05:34 AM. We want to make sure you're able to get those incoming texts without using data while you're traveling without any issues. It isn't possible to specifically only allow texts without allowing calls/data t be used on your phone when activating your eSIM.From the "Messages" tab, tap the. Compose icon. . Tap. Create New Group. . Enter a group name. If desired, select Admins who can edit the group. Select members by typing in the name or phone number or selecting from the Recents list then tap.Change device. Next Step. Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. This online tool will help you identify and resolve problems with your TCL FLIP Pro. Get online technical support and help with common issues.Verizon Messages. Deleted texts keep reappearing. More Options. ***Announcement: Early next week, we'll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You'll still be able to visit the Communities and browse ...Nov 6, 2023 · Step 2: Navigate to the Bill section. Once you have logged in to your Verizon account, the next step is to navigate to the Bill section. This is where you can access and view your monthly Verizon bill, including your messaging activity and iMessage history. Follow these steps to reach the billing section: From your account dashboard, look for ...Verizon Messages. Unable to Retrieve Text Messages. 1,319 Members online 253K Discussions 42.2K Solutions. ***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss .... Verizon Messages. Verizon Wireless Services GeneCustomer Service Rep. 12-11-2019 07:04 AM. Having a copy o Apr 16, 2017 · First, stop using your phone in case of data overwritten. Then find a phone data recovery tool to help you get disappeared text messages back. 0 Likes. Reply. Elements. Specialist - Level 1. 04-16-2017 09:37 AM. If you're using Verizon's Message+ app, you can try opening the menu (the three lines on the top-left in the app) and selecting ...log in on verizon, at top of page, click on Usage. then Usage Overview. then click the phone you want to check. then scroll to bottom of page, you will see the voice and the text links. 0 Likes. Reply. Post Reply. Correct answer: I understand that you cannot recieve the CONTENT of text messages sent or recieved, I was just wondering how to ... Had you been using Verizon Messages on you We have 4 Verizon phones on our account, three droids and I believe the other is a casio. Every number has text messages missing from the online text log. In response to MikeMoran1. 04-08-2024 12:56 PM. If you have t...
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