Phone and Chat support available Mon-Fri: 9AM-7PM EST and Sat: 9AM-5PM EST, or submit a ticket anytime. Chat with us 1.877.250.7729 Submit a ticket. Find answers, guides, & solutions for your Litter-Robot. Your first stop for answers and solutions to your Litter-Robot questions.If you've heard of the Litter-Robot (or if you own one), you might have a general idea of what it is and how it works. Most of you may think that the globe is just a plastic sphere that rotates and drops the waste into the drawer. But the globe has many well-hidden secrets that are fundamental parts of the machine. In this guide, we will have a closer look at this robot's ...If your unit has a flashing red light bar or the unit will not cycle, this indicates that the cat sensor has been triggered for more than 30 minutes. You will also receive a notification on your phone if you use the Whisker app. Successful: If your unit returned home and displays a blue light bar, you've been successful.About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright ...Community for all things Litter-Robot. Post your experiences, tips, tricks, and hacks. Members Online • Magolli. ADMIN MOD Litter Robot 4 Globe Position Fault . Hello, I got the notification on my phone that my litter robot has a globe position fault. I tried to turn it off and on to see if that will help and it didn't.Scored a 4 month old, gently used Litter Robot 4 plus the litter mat on marketplace for $250! So excited right now! upvotes ...Litter-Robot 3 Connect. CA $799. Buy in monthly payments with Affirm on orders over $50. Learn more. Never scoop again and experience a new level of cleanliness with Litter-Robot 3 Connect, the top-rated self-cleaning litter box for cats. Since 2000, over 1 million happy pet parents have upgraded to Litter-Robot.LR3 Not finding dump position. Have a litter robot 3 that is freshly out of warranty (my luck) and now it seems that it cant find the dump position at all. It gets as far as the picture and then it turns back to the home no problem. Here's what Ive tried so far. So far i have cleaned in and under the globe as well as the gears and sliders ...Litter-Robot 3 Connect. As low as $549. Reviews. 4.3/5.0. 275 Reviews. 5 Star (181) 4 Star (37) 3 Star (23) 2 Star (8) 1 Star (26) Show all reviews. Reviews 276. Write a review. Reviews displayed on this website may include reviews placed on other Whisker sites, including Litter-Robot.com and Litterbox.com. ...If the Litter-Robot 3 cannot find Dump and/or Home position, the control panel will display 3 lights blinking either left to right, right to left or all three simultaneously. *PLEASE NOTE: If you have recently disassembled your globe (split it at the vertical axis), please advise. If you have not disassembled the globe, there are a few ...Next, log out of the app, and then force close the app. Wait 2 minutes. Plug in the robot. It will automatically cycle. Wait for the cycle to complete. You should have a solid blue lightbar at this point. Open the app, log back in, and check for updates. Do it if it says there is one. To check, tap your box in the home screen, then tap the gear ...Details. Everyone experiences power outages now and again. For those times when the power is interrupted, the Litter-Robot 3 backup battery will ensure you don't have to scoop by flashlight. 24-48 hours of reserve power. Battery life varies depending on your cat's usage.Community for all things Litter-Robot. Post your experiences, tips, tricks, and hacks. ... I've had this happen a couple times, I think when the sensors don't register the magnets so it has a "positioning fault." I just dump the whole drawer contents back into the globe and cycle it to resift the clumps.First, unplug the Litter Robot from the power source. Next, remove the bonnet and set it aside. Remove the globe and set it aside, being careful not to let it roll away. Inspect the exterior, top, and bottom of the base for any debris or obstructions. Clear away any debris or obstructions that you find.Hello @reuben, Thank you for your reply. The over-torque fault would appear if something blocked the robot’s rotation during the cycle… if one of the cats tried to enter or if some clumps blocked the motor somehow. Let’s start by power cycling your unit: 1.) Leave your unit powered ON with the blue blinking light engaged & Unplug your …If your litter robot misses the dump position, and tries to continue turning after the dump position, That top magnet needs to be reversed. Place the other two magnets at the same polarity as that top magnet once you have it in the right direction. Then the very bottom one will be opposite from all of the other ones.I onboarded the Whisker app successfully, but now I am having problems within the app. Solution: Make sure your home WIFI is on and working. Make sure your home internet is working. Make sure your device has a cellular or wireless connection to the internet. Unplug the unit for at least 5 minutes.Watch as the dump port rotates over the waste port area-if the seals are not adhered well enough, they could get pulled up by the rotating globe and cause an over-torque fault or a globe position fault. Reference this video for further information. ... User Manual Guide Litter Robot 3 Manual RevD 0125208 Robotshop Instruction 1 Toll Free 877 ...Learn how to remove and install the Litter-Robot 4 Motor. Make sure the unit is in the Home/Ready position. Press the Power button to turn the unit off, then unplug the unit. Press and hold the latches on both sides of the bonnet, then lift and rotate the bonnet to its open position. Lift the bonnet up and out of the hinge to remove.Troubleshooting steps already taken: unplugging it and plugging it in again. cleaning the unit. slightly opening the pin in the power jack. making sure that it is …Remove the internal shield. Press the Power button to turn the unit off and unplug the unit from the wall. Press the bonnet tabs on either side of the unit to release the bonnet. Rotate the bonnet backward and lift the bonnet up to remove it from the unit. Optional: Empty the waste drawer and clean the globe with water and a mild soap.In this video we'll be taking a look at 5 different errors the Litter-Robot 4 may run into and how to fix them. This include LED status identification of the...Troubleshooting Common Litter-Robot 4 Errors & How To Fix. Key Takeaways. 1. The most common issues with Litter-Robot not cycling stem from power issues, the type of litter used, foreign objects, or software malfunctions. 2. Regular maintenance, including weekly waste drawer checks and bi-weekly thorough cleaning, …It worked like new for about a week, and then it began giving me the “dump position fault” notification and refusing to cycle. I’ve updated the firmware and the app, every part has been inspected multiple times to make sure it’s installed correctly and isn’t having any issues with twisted wires etc, and I’m at a loss.It worked like new for about a week, and then it began giving me the “dump position fault” notification and refusing to cycle. I’ve updated the firmware and the app, every part has been inspected multiple times to make sure it’s installed correctly and isn’t having any issues with twisted wires etc, and I’m at a loss.How to fix the Litter Robot 3 when it gets the "Dump Position Fault" error. All you need is a polish spray like pledge and a paper towel! Hope this fixes your problem! Re-apply whenever...Remove the 10 screws around the y-axis of the globe. Set the screws aside. Once you disassemble the globe, locate the two globe magnet pockets, which contain the two magnets. Use one of the following steps based on the light code you are seeing: Blue → Yellow → Red Cycling: This means the unit cannot find the Dump position.Extend your peace of mind. WhiskerCare™ is a comprehensive protection plan that covers your Whisker robot from top to bottom for 1 year at no cost. Our hassle-free plan covers: During your warranty period, we will resolve robot issues at no charge, including free shipping both ways. There are never deductibles or hidden fees.Remove the 10 screws around the y-axis of the globe. Set the screws aside. Once you disassemble the globe, locate the two globe magnet pockets, which contain the two magnets. Use one of the following steps based on the light code you are seeing: Blue → Yellow → Red Cycling: This means the unit cannot find the Dump position.Preparation. Litter-Robot 4 continuously monitors the motor current to ensure the globe is rotating smoothly and is not obstructed. If your unit has a red light bar with partial yellow flashing, this indicates that the globe is most likely jammed or overloaded. The unit will retract and try to continue cycling.Whisker App Onboarding: Serial Number Currently In Use. If you have attempted to onboard and you receive the message that the serial number is invalid or currently in use, this indicates that the serial number may already be registered. Each unit can only be affiliated with one email login. More often than not, your robot is simply registered ...The Setup. The first thing you're going to notice about the Litter Robot 3 Connect is its size. This is an absolutely massive litter box, so don't expect it to fit well into any tiny apartments or kitchen spaces. The unit comes pre-assembled at least, so all you really need to do is plug it in and you're ready to go.Installing the Li er-Robot 3 Drawer Full Indicator. Kit includes: Drawer Full Indicator board assembly, (2) retainers, and (4) screws. You will need: Needle-nose pliers. The previous model of the DFI Kit, made until October 2022, is pictured on top. The updated DFI Kit is pictured on the bo om. 8-inch #2 Phillips screwdriver (20.3 cm) Preparation:Litter-Robot 4 Warranty Bundle. Save $50 off all bundles! $749 $799. Take $100 off. Litter-Robot 4 Double Bundle. Save $100 on this bundle! $1,498 $1,598. Take $50 off. Litter-Robot 3 Connect Essentials Bundle.I don't know about the drawer thing though, so maybe I'll just dump it and see if it stops setting off the drawer full sensor. It's never done that before either, usually I'm good for at least 4-5 days after changing the drawer. I'll def take it apart and vacuum though. Hopefully it's just that making it all whacky. 2.If you have recently installed the Connect Upgrade Kit on your Litter-Robot 3 and are now experiencing an issue with three flashing lights on the control panel or the globe is stopping in the incorrect position, the position sensor may have been accidentally knocked out of place.Select your Litter-Robot 3. Select the Settings gear in the top right corner. Select Update Network. Follow the steps listed within the app. Reboot your router. If the app still shows offline, please try moving your router and unit closer together. Press both the Cycle and Empty buttons together for approximately 3 seconds.Thank you for your reply. To proceed with the motor replacement, we will need the following: 1- Shipping address. 2- Phone number. 3- Serial number located on the back of the robot. 4- The pictures of the 3 sets of pins mentioned before. You can send us these details in a private message for more security.Nov 23, 2018 · Litter-Robot 3 Buying Options: 💵 Worried about your cats using it? Want to be able to return it without paying for shipping?😻 Buy on Chewy - Get 24/7 Hel...The automatic clean cycle and fully enclosed carbon-filtered waste drawer helps greatly reduce odors. Litter-Robot's odor control helps with those picky cats that require a clean litter box. Litter-Robot's patented sifting system is more efficient and saves money by using up to 50% less litter.If your Litter-Robot 3 is displaying a yellow light flashing slowly, this indicates a cycle has been interrupted either by the cat sensor or bonnet removal. Press the Reset button to resume the cycle. If your unit returned home and displays a solid blue light, you've been successful. If your unit is not displaying a solid blue light after ...Apr 11, 2022 · Please try to remove the litter from the globe then press the “Reset” button on the robot then unplug for 10 seconds then plug it back in and let the robot cycle. Let us know if the issue is gone or not.Replace the bonnet by inserting the bonnet tabs into the rear bonnet slots. Press the latches while rotating it forward, until the latches click into place. Phone and Chat support available Mon-Fri: 9AM-7PM EST and Sat: 9AM-5PM EST, or submit a ticket anytime. Learn how to remove the bonnet from your Litter-Robot 3 with our detailed guide.Step 1: Check the Sensor's Placement. Obviously, the first fix you would want to apply is to check the placement of the sensor. The sensor should be placed in the middle of the entrance, with the lens facing toward the inside of the litter box. If the sensor is not properly placed, it may not be able to detect when a cat enters or exits the box.Watch on. How to change the Wait Time setting on Litter-Robot 4: Press and hold the Empty button on the Litter-Robot control panel for 3 seconds to enter Wait Time setting mode. The Light Bar will indicate the current Wait Time setting. Subsequent short presses of the Empty button will toggle through the settings shown below.Life with your pets can be endlessly better: Stop scooping with Litter-Robot 3 Connect, the highest-rated automatic, self-cleaning litter box for cats. Give your cat or dog the right amount of food on time, every time, with Feeder-Robot, the automatic pet feeder that allows you to set portion-controlled meals from the app or control panel.The Wait Time is the elapsed time starting from when your cat exits the globe until the unit starts a Clean cycle. It can be set for 3, 7, or 15 minutes on Litter-Robot 3, or 3, 7, 15, 25, or 30 minutes on Litter-Robot 4. The default Wait Time is 7 minutes.Litter-Robot uses two magnets located in the globe gear track to monitor the position of the globe. The magnets could be missing or put in backward, reversing the required polarity. If you have recently disassembled your globe, follow the troubleshooting steps in our Litter-Robot 3: Fixing the globe magnets article.Quality control and customer service has gone down the toilet. Just thought I’d share my recent experience with autopets and their litter robot 3 connect. I have had a LR3 non-connect for about 4 years and have had to hack the thing apart to make it work consistently. First the cat sensor went bad, then pinch sensor faults, then dump position.These sensors monitor for potential pinch conditions at all times. If your unit displays a yellow ping-pong light bar, this indicates that the anti-pinch sensors have been activated. You will also receive a notification on your phone if you use the Whisker app. While cycling, the globe will stop and retract for five seconds.Troubleshoot your Litter-Robot 3's flashing yellow-red or blue-red motor over-torque issue here. ... the globe will return to the Home Position and the control panel will flash yellow then red lights or blue then red lights. ... Using more than 10 lbs of litter can strain the motor, causing an over torque fault. 2. Make sure the litter is at or ...People tend to have one of three beliefs about the meaning of work and which category you fall into largely depends on your parents, according to new research from the University o...Litter-Robot 4. I am at my wits end with my Litter Robot 4. It was working perfectly fine until recently when I continued to receive the over torque fault alert. I have taken the entire thing apart several times. I have changed the type of litter I was using, cleaned the entire thing, vacuumed it, and put it back together with no resolve.(The magnet that would sit in the 6 o'clock position if the globe was sitting in the upright position needs to be opposite from all of the other ones) If your litter robot misses the dump position, and tries to continue turning after the dump position, That top magnet needs to be reversed.update for anybody else who may be having this problem: i took off the bonnet and just ran a paper towel over the globe and dusted off the sensors and then reattached the bonnet and suddenly it's working. i've ran a few cycles periodically throughout the day just to be sure and it seems like everything's okay! maybe it just got a little jostled during shipping.Having an issue where my LR4 goes through a cycle then mid way through, stops and is solid red. But when I take out the litter tray it continues, not sure what the issue is. There is absolutely no litter in the machine and none in the bin. LR4 is level with the ground. Cleaned all the sensors nothing seem to be working. Thanks. I'm having the ...For anyone reading this thread from Google: I had this issue, and it was because I was using the wrong power supply (20v instead of 15v). If your Litter Robot 3 is too loud, and the litter is slanted like this after a cycle, you may be using the wrong power cord. 27K subscribers in the litterrobot community. Community for all things Litter-Robot.Here is the proper information for a Litter Robot 3. The poles of the magnets are measured from outside of the globe with the use of any magnet pole detection app on a smartphone. Top half of globe: Bottom half of globe: Notice that the poles of each set of magnets are opposite of one another.Life with your pets can be endlessly better: Stop scooping with Litter-Robot 3 Connect, the highest-rated automatic, self-cleaning litter box for cats. Give your cat or dog the right amount of food on time, every time, with Feeder-Robot, the automatic pet feeder that allows you to set portion-controlled meals from the app or control panel.The Empty cycle allows you to empty all of the litter from the globe into the waste drawer for easy disposal. Use this cycle to change out the entire litter bed or before cleaning the globe. How to use the Empty cycle. 1. While the globe is in Home position with the blue light bar on, press the Empty button to start an Empty cycle.Hi! I did as you wrote, but I still get a error message “over torque fault” Order Number #1186803 /Magnus FalkThe other 2 possibilities is the hall effect sensor for the dump position have failed. The other one is the magnet in the globe was installed in the wrong polarity after being dismantled and cleaned. Check the first, second and fourth suggestions and if all else fails it could be the hall effect sensor or its wiring. Hope this helps you out.Phone and Chat support available Mon-Fri: 9AM-7PM EST and Sat: 9AM-5PM EST, or submit a ticket anytime. Chat with us 1.877.250.7729 Submit a ticket. Get expert guidance on setting the spring key on your Litter-Robot 3. Visit our help/support page for step-by-step instructions. Explore now!The Litter-Robot 4 is equipped with OmniSense™ detection that utilizes laser and weight sensor technology to provide real-time litter and waste drawer levels. Omnisense™ also supports the SafeCat system which continuously analyzes 4 safety zones to ensure your cat is always safe. There are 3 laser sensors located in the top of the bezel ...Note: This problem is EXACTLY the same as this other post I found, which is why I’ve essentially just copied the description from there: Litter Robot Cannot Find Dump Position. Hardware concerned: Litter Robot III Connect. Software concerned: N/A. Troubleshooting steps already taken: unplugging it and plugging it in again; cleaning the …People tend to have one of three beliefs about the meaning of work and which category you fall into largely depends on your parents, according to new research from the University o...The shield is a possible cause for the three lights flashing fault. We strongly recommend removing the internal shield. If your Litter-Robot was built before February of 2018, you may have an internal shield. The internal shield is not necessary for the unit to function and was removed from the design in March 2018.Please try to remove the litter from the globe then press the “Reset” button on the robot then unplug for 10 seconds then plug it back in and let the robot cycle. Let us know if the issue is gone or not.Get started by following the steps below. If possible, place Litter-Robot in the same location as the old litter box (at least during transition). Make sure the unit is on a firm, level surface in a cool, dry location. Locate the unit near a power outlet. Ensure the unit isn’t pushed against a wall or into a corner (must not be touching any ...Litter-Robot 4 continuously monitors the motor current to ensure the globe is rotating smoothly and is not obstructed. If your unit has a red light bar with partial yellow flashing, this indicates that the globe is most likely jammed or overloaded. You will also receive a notification on your phone if you use the Whisker app. The unit will ...Preparation. Litter-Robot is equipped with the SafeCat system that uses the cat presence motion sensor to detect motion in the waste drawer. If your unit displays a red ping-pong light bar, this indicates that motion was detected in the waste drawer and the globe will cycle to the Dump position to allow the object to escape.. About Press Copyright Contact us Creators AdvIf you've heard of the Litter-Robot (or if you own one), you The Litter-Robot rotates to move litter through a grate, sifting waste from clean litter. Mallory Crusta / Cats.com. The base model Litter-Robot 3 costs $499 on the Litter-Robot site. If you opt for the Connect version, you’ll pay $549. Whisker offers refurbished models at a discount, but availability is inconsistent.Hi! I require your help regarding a problem I'm encountering. Description: LR 3 Connect wont start Cycle always telling me its got a Over Torque Fault. I already opened it (Bonnet and Globe), cleaned it and removed mos… Watch on. If Litter-Robot 3 globe becomes jammed or overloaded when ro Litter-Robot 3 Connect is a smart, self-cleaning litter box and comes with a 90-day in-home trial, comprehensive coverage with our WhiskerCare™ 1-Year Warranty, and free shipping (excl. AK, HI, PR). Ditch the Litter Chore®. Helps reduce litter box odors. Remotely monitor usage with the Whisker Connect™ app.If you're looking for strategies to get all of your thoughts and ideas down on paper. Here are 4 types of brain dumping that may help you get started. A brain dump can help you get... Do you have a pair of shoes that aren't worn out, but are just too s...
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