If you want to return your device, you can do it by visiting a Verizon store, call their customer care department, or return it online through the company’s website. If you want to exchange your device, you can do it by calling their customer care department, visiting one of their stores, or exchanging them online through their website.UPS Lost My Return. kelliemc. Enthusiast - Level 2. 11-05-2022 07:05 AM. Hello, I am in need of serious help. Verizon is charging us for a lost iPhone UPS "lost" in their possession/office. I have been trying to get a hold of management for over a month regarding my bill, and all I have gotten along the way has been harassment, and being ...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...How to return equipment from home. If you don't have a The UPS Store nearby, you can request shipping boxes and mail the equipment to us. Here's how it works: Request your prepaid mailers and shipping boxes. We’ll send you boxes and a UPS return mailing label within 5-7 business days. Follow the enclosed instructions and pack your boxes.To return your equipment: Return rented equipment to the Verizon or the UPS Store nearest you; You do not need to box up equipment since equipment serial numbers will be …Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Unlocking a Verizon CDMA phone is an easy process. Like any cell phone, a CDMA phone requires a network to work. In this case that network is Verizon. Unlocking the phone will allo...24/7 automated phone system: call *611 from your mobile. Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.Mon-Sat: 10 am – 8 pm, Sun: 12 pm – 6 pm. Verizon Wireless. 1619 Rockville Pike, Rockville, MD 20852. (301) 881-0200. Mon-Sat: 10 am – 8 pm, Sun: 12 pm – 6 pm. These locations are subject to change, so we recommend contacting your preferred location beforehand to ensure that they still accept Verizon equipment returns.Sent a separate box - via FedEx - with a UPS return label. Instead of just including the UPS return label in the box in which the iPhone arrived. For FOUR different phones. Now, I'm not a tree-hugging environmentalist, but what a waste that is, considering how many people probably took advantage of this promo. 2.Bring the equipment to any corporate Verizon store within 30 days. To find a store, visit Verizon‘s Store Locator and filter for "Corporate" locations. Provide your mobile number or order number to the sales rep to process your return. If your return is accepted, the purchase price (minus any restocking fees) will be refunded to your original ...The quickest and easiest way to return your DIRECTV equipment is to take your receiver and power cord to a UPS store or FedEx Office Pack and Ship store. Use the following steps complete the return: Click on the link to find a store location near you.I canceled my Verizon FIOS service earlier this month because I moved across country to a state where FIOS is not available. I had talked to a support rep roughly two weeks ago while staying at a temporary address and they told me to request a return kit when I moved into a permanent address. I move...To return Spectrum equipment, bring it to any UPS Store. Use the UPS Store Locator tool to find the nearest store. Spectrum equipment can also be returned via UPS, FedEx, or in person at a Spectrum store. If there's a problem with your final bill, Spectrum will assist you. Credit: www.routerfreak.com.Step 3: Package Your Verizon Equipment. After gathering all the necessary equipment, it’s time to package them securely for return. Start by disconnecting all cables and wires from the devices. Take care to wrap delicate items, like remotes, in bubble wrap or place them in padded envelopes to prevent damage during transit.1 Solution. smith6612. Community Leader. 08-14-2015 08:18 AM. If you talk to billing/support they should be able to help get a prepaid box sent to you. Otherwise, try visiting a UPS Store and see if they are capable of taking the DSL equipment, since UPS is a partner of Verizon for returning FiOS equipment.ProTip: Return Verizon equipment at UPS, not the VZ store. Just had to run through the 'return the old router to complete the upgrade' cycle, and was surprised to find that the VZ stores don't necessarily all take equipment returns, despite the return instructions. Mall Dr store let me wait 15 minutes to talk to someone who couldn't take a ...1. RETURN POLICY. Equipment may be returned to Verizon as set forth below. These policies do not limit or supersede existing manufacturers’ warranties. You may return any Equipment or Other Devices you purchased from us for any reason within thirty (30) days of purchase. Defective Equipment may be returned within one (1) year of Equipment ...To return your equipment: Return rented equipment to your nearest Verizon store or UPS Store; You do not need to box up equipment since equipment serial numbers will be scanned and returned to Verizon (be sure to get a receipt for your records) Contact Verizon at 1.800.Verizon (1-800-837-4966) if you have any questionsFor purchases made in our Staples Stores, by phone, or on Staples.com, any electronic or furniture products, which usually fall within the 14-day return policy, purchased between November 12, 2023 and December 24, 2023 may be returned until January 14, 2024 or as regular policy allows, whichever is later. This applies to all electronic and ...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Follow these two easy steps to complete your return. Step 1. Find The UPS Store ® nearest you. Step 2. Bring the QR code we sent you by email or text and the following Frontier equipment. No boxes or labels are needed. Your equipment return link is invalid and may have expired. Please contact support, thank you.Return to the Device Management Center. Select Return Details for the device you're returning. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box. Place your UPS prepaid shipping label on the outside. Keep the top portion of the label with the tracking number included, as ...Jun 24, 2015 · Once the equipment is received we will issue the appropriate credit (s) to your bill. To return this equipment, please use the box (es) and return label that was sent to you and bring the packaged items to your local UPS® or you can check here for a Verizon location near you. They will ship it back to us at no cost to you.Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Correct answer: I am moving to an area that Verizon does not cover. My contract is up so there are no early termination fees. I have Verizon Fios TV. ... you can drop them off at any UPS and they will return the equipment free of charge. View solution in original post. Helped me too. 2 Likes Reply. All Community topics; Previous Topic; Next Topic;I did return the equipment using the mail kit Verizon sent me but there is no indication it has been received. My billing info does not provide information if it was received. I called customer service and they said if I did not have the tracking number they could not do anything. So now I am be...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...May 28, 2020 · Please check if information was entered correctly. If you need additional help, contact us at 1.800.VERIZON (1.800.837.4966). I called the number listed, and was told to bring the router to a Fios store. Unfortunately, all the Fios stores in my area are closed due to coronavirus. How can I go about getting a UPS label? Thank you!You may either package the equipment yourself using a cardboard box and the prepaid UPS shipping label you printed at home, or you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us. If a UPS Store representative packages the equipment for you, you'll receive a physical receipt with …Make sure you get a receipt from the store to show that you handed the equipment over, and gave you a UPS tracking number. 2). Call Verizon and ask them to send you a return label. You do the packing, and put the label on the box, hand it to any UPS driver you can find, or take it any UPS Store, or authorized shipping center. It is prepaid, and ...Step Action; 1: Obtain return authorization and label.: 2: Package up all equipment, including cables, remotes, and routers.: 3: Securely wrap each item to avoid damage during transit.: 4: Place the shipping label on the outside of the package.: 5: Keep the return authorization number for records.: 6: Take the package to the nearest UPS …If a return box was ordered for your account, it can take 7-10 business days to receive. We will be sending you a Private Message so that we can access your account and take a closer look. 04-06-2024 10:03 AM. This will make 7 times we have tried to return 5G internet to Verizon.Best Answer. Good morning and thank you for reaching out here at the Spectrum Community. There are several ways to return equipment through an official UPS store, drop off at one of our stores, or if too far away from either of those (over 25 miles) a return kit can be sent. Click through the link I provided and it will explain everything a bit ...Verizon stores. Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Learn about options to get your online wireless orders shipped to you from Verizon.Nov 17, 2011 · I was supposed to get a return shipping label, which, after 2 weeks of waiting, I still did not receive. I called customer support, and was put on hold for quite sometime, only to find out that the systems were down and could not create for me a return shipping label. Then I was told to find a UPS store that can return the equipment back to ...Accessibility Resource Center Skip to main content. Personal Business. StoresWen't to the Verizon store, they emailed me a "Thank you for returning your equipment, there is nothing esle for you to do" letter. I kept a picture of the UPS tracking number from the package on my phone just in case. Everytime I logged into my account, it would tell me to "return equipment by March 17th to avoid a fee".Verizon's general return policy is pretty straightforward: you have 30 days from the date of purchase to return or exchange wireless devices and accessories. This applies to items bought directly from Verizon, either online, in-store, or over the phone. Most device returns are subject to a $50 restocking fee, although this fee is waived for ...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...The answer: yes. You are required to return your damaged device with the prepaid envelope that was sent to you. And don't wait—if you don't return your old device in the time frame specified in your contract, you could be charged a non-return fee. Before sending in your damaged iPhone®, Samsung®, or other Android™ phone, you'll first …Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Apologies for the delay in our reply, John_Goilll. That is certainly a concern that you have not received a return shipping label. Let's make sure we can get you a return shipping kit for the 5G Home equipment. We will need account access to assist, please be on the lookout for a private message from us, so we can help.I got a tracking number from UPS and it showed delivered over a month ago. Since then I keep getting reminders to turn in my equipment or risk getting charged. Unlike other threads where this has happened they never offered to send me a prepaid box to return the equipment. Apparently this is a very common problem.Pack your return in a sturdy box. Be sure to remove any old shipping labels if you're reusing the box it arrived in, or one from a previous shipment. If you don’t have one, you can order supplies online or buy them at The UPS Store. Seal your box with plastic or nylon tape at least two inches wide. Don’t use duct tape.Return rented equipment to the Verizon or the UPS Store nearest you · You do not need to box up equipment since equipment serial numbers will be scanned and ...Follow these two easy steps to complete your return. Step 1. Find The UPS Store ® nearest you. Step 2. Bring the QR code we sent you by email or text and the following Frontier equipment. No boxes or labels are needed. Your equipment return link is invalid and may have expired. Please contact support, thank you.Online: Log into your Verizon account, go to the “Equipment” section, and select “Return equipment.”. Follow the prompts to request a return label. Phone: Call Verizon’s customer service and request a return label. They will likely ask you for some information, such as your account number and the reason for the return.Bill devices, accessories & services to your mobile account FAQs. If you're an active Verizon customer with a good payment history, you may be eligible to bill equipment upgrades, new devices, accessories and more to your account for quicker shopping. Learn about the bill to account option, what you can buy and who is eligible.Even if your devices have no value, we can recycle them responsibly for you, for free. Go to the Trade-in page to get started or visit our Trade-in Guide for ...Make sure you get a receipt from the store to show that you handed the equipment over, and gave you a UPS tracking number. 2). Call Verizon and ask them to send you a return label. You do the packing, and put the label on the box, hand it to any UPS driver you can find, or take it any UPS Store, or authorized shipping center. It is prepaid, and ...Apologies for the delay in our reply, John_Goilll. That is certainly a concern that you have not received a return shipping label. Let's make sure we can get you a return shipping kit for the 5G Home equipment. We will need account access to assist, please be on the lookout for a private message from us, so we can help.According to a report in Bloomberg News, Verizon has approached Aol with an interest in either pursuing a joint venture or acquiring the company outright. By clicking "TRY IT", I a...Return Options: Return rented equipment to The UPS Store nearest you. Check here.You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. ... you may cancel the Service and receive a full refund of all monthly charges paid as well as any one-time charges and equipment charges paid to Verizon. Can ...Yes. You can return Verizon equipment through UPS mail. In fact, it is quite easy to do following the guidelines below. Call the Verizon customer support team. Request them to register a return shipping label. Wait for the shipping label to arrive. Then pack the equipment and paste the shipping label as instructed.UPS Lost my return and I need Verizon to enter the claim. 06-02-2022 04:17 AM. I dropped off my phone at USPS post office using the Verizon supplied return label. I forgot to note the tracking number. Verizon claims they did not receive the return phone and charged me 740.00. They said that they would take the charge off my account after a ...As of May 2015, eight seasons of “Heartland” have aired, with a ninth season due to return in the fall of 2015. “Heartland” is a family drama series centering on the ups and downs ...To return your equipment: Return rented equipment to your nearest Verizon store or UPS Store; You do not need to box up equipment since equipment serial numbers will be scanned and returned to Verizon (be sure to get a receipt for your records) Contact Verizon at 1.800.Verizon (1-800-837-4966) if you have any questionsJust place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...If you go to the Verizon store, they can print you a pre-print label (but they can not provide a box, or ship it for you, or process the return). Take that pre-print label to UPS and ship it off. Within 1 week you should get an e-mail saying it was received. I regret returning it because I really liked the service (performance, pricing ...Stopped by my local UPS store to drop off the box which includes the router and set top box 4/29/15. They received the box 4/30/15 12:22pm and signed by BANKS.4/30/15 Verizon sent me email stating they received some but not all even though it was all sent in the same verizon box. ... You must return the equipment undamaged to Verizon by May 30 ...Hey Verizon: I have called, emailed, and called about 10 more times. UPS lost the equipment I sent to return to you, and now UPS refuses to open an investigation becasue they tell me it has to be initiated by Verizon. So of course, I call Verizon (about 10 different times) and am given the run around by every one I speak with.The equipment policy falls under Verizon Fios. Fios is a bundle of services that operate on optic fibre provided by the company like internet access. To return your rented equipment, visit the UPS store near you. You need to carry your receipt along with you to the store. You need to return your pieces of equipment within thirty days of the expiration of the agreement. Products and services of ...The price is $50 per share, a 17% premium on AOL's closing price on Monday, May 11. Verizon Communications is buying AOL for $4.4 billion to build up its nascent business in video ...01-19-2009 02:41 PM. You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery. I have recently cancelled my fios internet and tv service.I talked with someone in returns and they said I can just go to a UPS store and give them my order number and they'll return it. I don't have any order numbers in my email and can't get ahold of customer service over the phone. I just need someone to find my order number within my account info so I can drop off my stuff at the UPS. store.. The Verizon FiOS TV Equipment Return Program form that was inHi, I return equipment VIA the UPS label provid Oct 11, 2023 · Place the packaged equipment in a sturdy box and fill any empty spaces with packing material to prevent shifting. Seal the box tightly with tape and affix the return label provided by Verizon. This section provides a detailed overview of the steps required to return Verizon FiOS equipment.Jul 6, 2022 · If you want to return your device, you can do it by visiting a Verizon store, call their customer care department, or return it online through the company’s website. If you want to exchange your device, you can do it by calling their customer care department, visiting one of their stores, or exchanging them online through their website. 01-21-202209:45 PM. Following protocol, as soon as I rec ProTip: Return Verizon equipment at UPS, not the VZ store. Just had to run through the 'return the old router to complete the upgrade' cycle, and was surprised to find that the VZ stores don't necessarily all take equipment returns, despite the return instructions. Mall Dr store let me wait 15 minutes to talk to someone who couldn't take a ... I finally got a "equipment returned...
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